Locker Rooms & Showers
We provide robe and slippers for all of our clients. A locker is also provided to store your belongings. Shower facilities are available. There are separate facilities for men and women.
relaxation area
A quiet room designed for your relaxation before and after your treatments. Quiet, relaxing & warm feeling. We also provide lemon water and hot tea. Alcoholic beverages are not permitted unless prior arrangments have been made with the management.
For Your Comfort
Reservations
Reservations are subject to availability. Our spa staff will always try their best to provide a service time for you. It is best to call at least two weeks prior to the date you are requesting. Upon booking individual services, packages or groups, a credit card is required. A 50% deposit is required for all packages.
Cancellations & Changes
To avoid full charge of services, please give us:
24 hours for individual services
72 hours for packages
Lateness
Any late arrivals will be given the remainder of time allotted for each individual service. It is the client’s responsibility to arrive on time.
Handicap accessible
Our facility is handicap accessible. Please call in advance for special arrangements.
Walk-Ins
We welcome walk-ins to receive spa services if available. Payment is paid in full for services that fall under the 24 hour cancellation policy.
Arrival
Being on time is greatly appreciated. We recommend arriving 15-20 minutes prior to your appointment. This will allow you the time to register, make use of our locker room, showers, or just relax prior to your treatment. Robes, towels and slippers are provided. Failure to return locker key, robe or slippers will result in a $100.00 charge.
Gratuities
18% gratuity is included in the price. If you wish to leave more please let us know at check out.
Age Requirement
Laurel Spa is an adult environment, for this reason all clients must be 18 years or older to receive massage, body treatments and facials. Manicures and pedicures have no age requirement, however; all children, 12 or under, must be accompanied by an adult.
Payment Policy
Payment is required upon completion of service, excluding walk-ins or appointments booked under our 24 hour cancellation. Appointments booked under the 24 hours require payment in full at time of booking. Cash, Debit, Visa, Discover, amex and Mastercard are accepted.
Pocono Manor Spa Package Offers
Please know that a 18% gratuity is included in hotel packages. No changes can be made to hotel packages. Please call us individually to set up your spa appointments. The hotel is not responsible for cancellations. Contact the spa individually to avoid full charge.
Environment
The environment created for Laurel Spa is quiet, relaxing and healthy. Laurel Spa is smoke free. Guests are asked to refrain from the use of cell phones and lap tops. We love children but we are not able to accommodate children during your spa service.
Groups
All groups or parties of five or more guests we ask that you please contact our manager to coordinate this function. Please note that there will be a $25.00 setup fee for special food and/or beverage arrangement.